Vellfine Store – Terms & Conditions

Effective Date: August 3, 2026

Welcome to Vellfine Store. By accessing or purchasing from our website, you agree to the following Terms & Conditions. Please read them carefully before placing an order.

1. Business Information

Business Name: Vellfine Store

Business Type: Individual / Sole Proprietor

Category: Beauty & Personal Care

2. Eligibility

By placing an order, you confirm that:

• You are at least 18 years old or using the website under the supervision of a parent or guardian.

• The information you provide is accurate and complete.

3. Product Information

We make every effort to display product descriptions, pricing, and images accurately. However, slight variations in color, packaging, or design may occur due to lighting, screen settings, or manufacturer updates.

4. Pricing

All prices are displayed in Indian Rupees (INR).

Prices are subject to change without prior notice.

Applicable taxes are included where required by law.

5. Orders

We reserve the right to:

• Accept or reject any order.

• Cancel orders due to stock unavailability, pricing errors, payment issues, or suspected fraudulent activity.

• Contact customers for verification before dispatch.

6. Payments

We accept available payment methods shown during checkout.

Orders are processed only after successful payment confirmation (except Cash on Delivery, where available).

7. Shipping

Shipping timelines are estimates and may vary due to courier delays, weather conditions, holidays, or unforeseen circumstances.

8. Returns & Exchanges

Returns or exchanges must be requested within 24 hours of delivery.

A continuous, uncut unboxing video from opening the sealed package until showing the product is mandatory for:

• Damaged product

• Wrong product

• Missing item

• Exchange request

• Return request

Claims submitted without an uncut unboxing video may not be accepted.

Products must be unused, unopened, and in original packaging unless received defective.

9. Refunds

Approved refunds are processed after product inspection.

Refunds are issued through the original payment method whenever possible.

Processing time may vary depending on banks or payment providers.

Shipping charges are generally non-refundable unless the error occurred from our side.

10. Intellectual Property

All website content including logos, text, graphics, product images, and design belongs to Vellfine Store and may not be copied without written permission.

11. Limitation of Liability

Vellfine Store shall not be liable for indirect, incidental, or consequential damages arising from use of the website or products.

12. Privacy

Customer information is handled according to our Privacy Policy.

13. Governing Law

These Terms shall be governed by the laws of India.

Any disputes shall be subject to the jurisdiction of the courts in Noida, Uttar Pradesh.

14. Contact Us

Vellfine Store

Sector 12, Y Block, 187A

Noida, Uttar Pradesh – 201203

Email: vellfinestore90@gmail.com

Phone: +91 9368988646